Payment Updates on Currency
December 2nd, 2021
Dear visitor, due to local regulations we have been required to change the way we process our payments and how items are displayed in our website by default.
Rest assured, our prices will continue to align to international standards where applicable exchange and tax rates may vary from time to time, without significantly impacting your purchase experience, or the final cost of our products.
Our base currency is Mexican Pesos (MXN) where you'll be able to change currency (for display and/or reference purposes only), but payments will end up processing in MXN Pesos.
Charges to your Credit Card will be handled through our service provider (MercadoPago) which will process your order in MXN Pesos, and your financial institution make the adjustments based on currency exchange (where will be reflected in your statement in your local currency).
As of today, it is more than 40% of our customers that reside outside of Mexico and who may find this process a bit difficult, or confusing at least at first instance. We're striving to provide you with a more user-friendly experience to prevent these instances from occurring in the near future.
If you require assistance through this process, feel free to contact us at any time. We apologize for any inconvenience this may cause.